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Securus Technologies Challenges its Main Competitor

Posted on 8 February, 2017  in Communication App, Inmate Communication

Securus Technologies is one of the leading providers of criminal and civil justice technology solutions to monitoring, investigation and correctional centers in the United States. The successful company is headquartered in Dallas, Texas, and it has changed the lives of inmates in the country.

 

Just recently, the technology company announced that it will be offering a challenge to one of its main competitors, known as Global Tel. According to a statement from Securus Technologies, the two institutions will have an independent technology judge who will determine the company that has to be best and largest product set, the most capital, the most modern and sophisticated telephone calling service, expense efficient platform and the best customer care service.

 

The current chief executive officer of Securus Technologies, Richard Smith, says that Global Tel has always tried to spin facts, claiming that their customer care service and technology are comparable to what his company offers. Richard says that these allegations have led him to invite an independent judge who will carefully evaluate the product sets from both companies, their calling platforms and the customer care service models. Richard says that it is not fair to compare GTL and Securus Technologies. This is because Securus Technologies has invested a lot in the industry for the last four years.

 

The financial reports from Securus Technologies indicate that the organization has spent more than seven million dollars in the business. Most of this money has been used in the acquisition of new companies, product development, and technologies. The company has also built a modern and state of the art technology center too. On the other hand, GTL has invested very little in its business. Securus Technologies used most of the technology products used by GTL in the past, and this means that they are outdated. Comparing these services to what is currently offered by Richard and his team is unfair.